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Get Hired To Be A Collections Specialist:
- Eligibility Requirements:
- Must have experience with Sales, Collections and Payment Negotiations.
- {Preferred but not mandatory} Experience working in a call center environment.
- {Preferred but not mandatory for Medical Collections Specialist} Experience working in a Healthcare environment.
- {Preferred but not mandatory for Commercial Collections Specialist} Experience working in a Telecommunications environment.
- Getting Paid:
- A Competitive Full-Time Base Pay With Commissions.
- Medical/Dental/Vision/Supplemental/401k/Life/. {after 60 days of employment}
- Opportunities To Make Bonuses.
- PTO & Gym Membership Reimbursements
- National Collection Agency based in Lexington, Kentucky has immediate openings for Telephone Account Representatives that will work from their home via remote connection.
We are looking for self-motivated individuals that want to be part of an exciting, growing company and have the skills to collect delinquent, Medical, Telecom and Commercial debts. Your job is accomplished 100% on the telephone.
We have a Medical Collections and a Commercial/Consumer Collections Department.
Previous collection experience is preferred, but we will train individuals who have any type of previous telephone and/or sales experience.
We offer good starting hourly wage with a very solid bonus/commission program with no caps that is paid out monthly. We have subsidized Medical, Dental and Vision coverage as well as a very nice 401K program after one-year employment. Paid PTO is earned on a bi-weekly basis.
Position is a full time 40-hour work week with a flexible schedule between the hours of 8:00 am and 7:00 pm EST.
All applicants must be 18 years old and have a minimum of a High School Diploma. You must be a self-starter and be able to articulate with delinquent accounts on the telephone.
Our company is rapidly expanding and has multiple positions available. If you have previous collection experience, are looking for a place to call home that will afford you the opportunity to make money for you and your family based on your skills, then you owe it to yourself to explore our opportunities to see if you can become a part of our exciting, dynamic and growing organization. If you live in KY, FL, GA, ID, LA, MD, ME, MO, MS, NC, NJ, PA, SC, TN, TX or VA, apply today! Credit Solutions of Lexington, KY is seeking to hire a full-time Customer Service Representative to assist patients in resolving their medical balances so they can focus on the healing process. If you have experience in healthcare billing and finance and want a career where you can actually make a difference, apply today!
Customer Service Representatives enjoy a competitive wage starting at $12-$13/hour plus benefits! Our benefits include paid time off, holiday pay, company-paid life insurance, a 401k plan, health benefits, vision, and dental benefits. Additionally, we offer flexible schedules, multiple opportunities to participate in and support charitable organizations, and monthly employee activities and recognition.
ABOUT CREDIT SOLUTIONS
Founded in 2003, Credit Solutions provides tailored Extended Business Office (EBO) Solutions as well as a full range of Bad Debt Recovery and Account Resolution service throughout the United States. With a pledge of excellence, we strive to allocate the best resources, giving our talented staff of professionals the best tools in order to achieve the best results for our clientele.
What employees say about Credit Solutions:
"What I've enjoyed most in working at Credit Solutions, aside from the wonderful team I work with, is I am learning to help someone else change or reevaluate their mindset to overcome their own personal and financial obstacles that otherwise may have remained in their way." - Alicia R.
At Credit Solutions, we believe that our employees are our most valuable asset. In fact, we attribute our success as a company on our ability to recruit, hire, and maintain a positive and productive workforce. A happy employee is a productive employee and our benefits reflect how much we care. Additionally, we provide numerous employee appreciation activities and a referral bonus program. Join our dynamic team and find out why our employees voted us the "Best Call Centers to Work For in 2018, 2019 and 2020"!
A DAY IN THE LIFE AS A HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE
As a Healthcare Customer Service Representative, you are the cornerstone of our organization and the first point of contact for our patients. This is why we give our Customer Service Representatives the training needed to help patients navigate the billing process and resolve their outstanding balances. Over the phone, you actively listen to patients and assist them in resolving their medical balances by negotiating and collecting payments.
Your empathetic nature and ability to quickly resolve problems while remaining positive is essential to your success. And, when challenging situations arise, you continue to offer excellent customer service as you resolve their billing issues. The knowledge that you've helped someone in their time of need is truly rewarding and the best part of your job.
QUALIFICATIONS
- High school diploma or equivalent
- Previous customer service experience
- Experience in healthcare billing and finance
- Understanding of HIPAA
- Ability to learn new software quickly
Do you have a desire to help others and make a difference in the community? Are you a team player? Do you have professional communication skills? Can you provide great customer service over the phone? Are you an empathetic active listener? Do you have a positive can-do attitude? If so, you may be perfect for this position!
WORK SCHEDULE
Our Healthcare Customer Service Representatives 2nd shift remote position hours are Monday-Friday 1pm-10pm.
ARE YOU READY TO JOIN OUR TEAM?
If you have experience in customer service and healthcare billing and finance and feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
COMMERCIAL COLLECTION SPECIALIST
Due to rapid annual growth our National Collection Agency located in Lexington, Kentucky is currently seeking qualified applicants to join our ever expanding dynamic team as a Commercial Collection Specialist. Our Commercial Collection Specialists earn on average $40,000/year including commissions. While experience in the collection or customer service or sales space is a benefit, we are more than willing to train entry level applicants who meet our requirements. Don't worry if you do not have previous collection experience, we can train you on everything you need to know! Are you a team player? Do you have professional communication skills? Can you provide great customer service over the phone and get results? If so, you may be perfect for this entry-level collection position!
WORK SCHEDULEOur typical work scheduled hours are Monday-Friday 8am-5pm or 9am-6pm. This position is temporarily remote due to COVID-19.
QUALIFICATIONS- High school diploma or equivalent
- Ability to learn new software quickly
We offer company subsidized Medical, Dental and Vision Insurance, Employer Paid Life Insurance, and Aflac supplemental insurance. Along with these excellent insurance programs benefits, we offer a 401(k) plan with company match, Vacation pay, Holiday pay, AT&T Corporate Employee Cellular discounts, Dell Corporate Employee computer discounts, and Gym membership reimbursement.
At Credit Solutions, we believe that our employees are our most valuable asset. In fact, we attribute our success as a company based on our ability to recruit, hire, and maintain a positive and productive workforce. A happy employee is a productive employee and our benefits above reflect how much we care about our employees. Additionally, we provide numerous employee appreciation activities as well as an Employee Referral bonus program. Join our dynamic team and find out why our employees voted us the " Best Call Centers to Work from 2018-2022"!
ABOUT CREDIT SOLUTIONSFounded in 2003, Credit Solutions provides tailored Extended Business Office (EBO) Solutions as well as a full range of Bad Debt Recovery and Account Resolution service throughout the United States. With a pledge of excellence, we strive to allocate the best resources, giving our talented staff of professionals the best tools in order to achieve the best results for our clients.
ARE YOU READY TO JOIN OUR Dynamic TEAM?If you can provide exceptional customer service over the phone, feel that you would be right for this entry-level position and you live in KY, FL, GA, ID, LA, MD, ME, MO, MS, NC, NJ, PA, SC, TN, TX or VA, apply today! please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
- Credit Solutions, LLC - If you are interested in joining our team at Credit Solutions, feel free to stop by our office and fill out an employment application or apply online at https://csllc.isolvedhire.com/jobmap/
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