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I have worked from home in sales/customer service long enough to know that success is only accomplished by keeping my clients happy and engaged. I have learned to build rapport and listen to every word said so that I can help in the best way possible. My past experiences have taught me that if a client is upset, I will need to be patient, empathetic and attentive to their needs to resolve the issues and make them happy again.
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A productive day in my life includes offering a top-notch client experience. I interact directly via phone, text, chat and email to accomplish business objectives. I understand the company's scope of my client and possess the ability to educate others appropriately and articulately.
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I can handle a high volume of incoming & outgoing emails, phone calls and live chats. I am client, customer and team-focused. I have advanced experience in data entry tasks and can type 50+ words per minute. I love details, have impeccable grammar and can spot an error a mile away. I solve problems easily.
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